Privacy & Cookies

1. Introduction

The Northern Dough Co. LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website,, or purchase our products.

2. Data Controller

The Northern Dough Co. LTD is the data controller responsible for your personal data.

3. Data We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and delivery address.
  • Payment Information: Credit/debit card details and billing address.
  • Account Information: Username and password for your account on our website.
  • Order Information: Details of products you have purchased.
  • Technical Data: IP address, browser type, and operating system.
  • Usage Data: Information about how you use our website.

4. How We Collect Your Data

We collect data in the following ways:

  • Direct Interactions: When you provide personal data by filling in forms or corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data and Usage Data.
  • Third Parties: We may receive personal data about you from third parties, such as analytics providers and payment processors.

5. How We Use Your Data

We use your personal data for the following purposes:

  • Processing Orders: To process and deliver your orders, including managing payments and fees.
  • Customer Service: To manage your queries, complaints, and requests.
  • Account Management: To manage your account, including sending password reset emails.
  • Marketing: To send you marketing communications if you have opted in to receive them.
  • Improving Our Services: To analyse how our website is used and improve our services.
  • Legal Compliance: To comply with legal obligations and protect our legal rights.

6. Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

  • Contractual Necessity: Processing necessary for the performance of a contract with you.
  • Legitimate Interests: Processing for our legitimate business interests, provided your interests and fundamental rights do not override those interests.
  • Legal Obligation: Processing necessary to comply with a legal obligation.
  • Consent: Where you have given consent to specific processing activities.

7. Sharing Your Data

We may share your personal data with:

  • Service Providers: Third parties who provide services on our behalf, such as payment processors and delivery companies.
  • Professional Advisors: Including lawyers, bankers, auditors, and insurers.
  • Regulatory Authorities: Where required by law or to protect our legal rights.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: To request a copy of the personal data we hold about you.
  • Rectification: To request correction of any inaccurate or incomplete data.
  • Erasure: To request deletion of your personal data under certain circumstances.
  • Restriction: To request restriction of processing of your personal data.
  • Data Portability: To request transfer of your personal data to another party.
  • Objection: To object to the processing of your personal data where we rely on legitimate interests.
  • Withdraw Consent: To withdraw your consent at any time where we are relying on consent to process your personal data.

11. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

The Northern Dough Co. LTD
PO Box 2072, Preston,PR5 9DA

This Privacy Policy (“Policy”) relates to our website at The Northern Dough Co (the “Site”), and all related downloadable software and other services provided by us and in or on which a link to this Privacy Policy is displayed, and all other communications with individuals by written or oral means, such as email or phone (collectively, together with the Site, (our “Service”).

This Policy describes the information that The Northern Dough Co gathers on or through our food production services, how we use and disclose such information, and the steps we take to protect such information. By visiting the Site, or by purchasing or using any Services, you consent to the privacy practices described in this Policy.

This Policy is incorporated into, and is subject to, our Acceptable Terms of Use Policy and our Terms of Business. Capitalised terms used but not defined in this Policy have the meaning given to them in [our Terms of Business and our [Acceptable Terms of Use Policy].

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